Frequently Asked Questions

In one sentence, what is the use of it ?

Dagway is an automated competitive intelligence service oriented on production and pricing monitoring of commercial websites.

What are the conditions to take benefit of it ?

Dagway requires that the websites you want to monitor has products and prices catalogs freely available over the Internet.

How do you collect the data ?

The service relies on a set of specific agents dedicated to the monitored websites. These agents parses the websites everyday, collect data and store them to displays differences beetween gatherings (price increases and decreases, new products , promotions, ...).
Dagway can only collect the data publicly accessible, it is by no means a tool capable of illegal datamining.

Am I obliged to give access to my data ?

No, you can limit your view to competitors data if you want but you won't be able to compare your data to those of your competitors then.

How long does it take between subscription and working service ?

It depends on the number and complexity of the websites to monitor, a feasibility study is completed early in advance to ensure that monitoring of a website is technically possible (more than 90% are).
Setting gathering agents then takes one to two days per agent so there is about 4 to 8 days for an average of 4 websites to monitor.

Once in service, how long do I need to be "operational" ?

Dagway presents an innovation in tools for business intelligence : it is ready to use ! In other words, once you have subscribed to the service, you can immediately use the data collected.
The learning is simplified by an intuitive user interface which is accessible even to non-technicians. However, we provide training for those wishing to go further in the operation of Dagway.

Yet another software to install on my computer ?

No, Dagway is a hosted service (Software as a Service or SaaS), it requires no installation and has no impact on your information system. A decent web browser is enough (Firefox 3.x or higher recommended).

I do regular monitoring and / or have a cheap human resource to do that, why should I pay for this kind of service ?

Good benchmarking takes a long time to do. This time is expensive even if it seems that this is not the case, placed end to end, the hours spent monitoring the competition represents a not neglictable amount.
However, there is worse, no benchmarking at all for example. Dagway allows benchmarks of unparalleled accuracy with human work: it retrieves data from all the websites you want to monitor every day and this, irrespective of the number of references to harvest.
It is insensitive to exhaustion and errors tied to it on this type of activity, it is systematic and store the data collected for analytical purpose that goes beyond simple products or prices monitoring. Just try it a few days to understand it is simply impossible to compare a manual study to the results provided daily by Dagway.